Interview Q&A
How long have you been in business?
We launched this versatile restaurant/entertainment/event complex in October of 2000. One of the few Independent restaurants left in the area we pride ourselves on being able to adapt to our customer and market needs while maintaining a very high level of food and service quality. We are known for being able to host large private events such as wedding receptions and holiday parties while delivering and intimate family meal for many small groups and couples. Our Adult style Game Room is very popular in the region also.
What is your primary product or service?
Great food the whole family can enjoy and adult libations in a friendly atmosphere.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I have 22 years in the food and entertainment business and 40 years in customer service delivery.
How do you differentiate yourself from other businesses in your category and area?
We customize our approach to special events whereby we don't force our clients into canned packages. Because we are independent and have such an incredible, adaptable facility we can provide a wide range of services and experiences that others can't.
How many locations do you have and do you have plans to expand?
We have one main location with a brother location at The Eau Claire Street Cafe in Butler.
Provide detailed directions to your location
We are right on Main Street (which is also RT. 8) in the heart of Downtown, Butler, Pa.
What type of payments do you accept?
We accept all major credit cards and corporate and personal checks for private events.
Which areas do you service?
We service mainly Butler County, the southwest area of Clarion and west Armstrong county. We do get guest from Allegheny County because we are drastically more affordable for Wedding Receptions and dining.
Who owns your company or runs daily operations?
We are an Independent restaurant/entertainment complex privately owned and managed by a small incredible team of "Accommodation" minded teammates.
What are your hours of operation?
Normal Hours of Operation are Tuesday - Saturday 4 p.m. til close .... but we schedule many private events outside these hours.
What is the best compliment anyone can give you?
We don't advertize .... all of our business is through word of mouth.
What is your favorite quote or Bible verse?
"Do unto others as you would have them do unto you" ... that's service excellence!