Full service auto and truck repair garage; state inspections for autos, trucks, & motorcycles.
Full service auto and truck repair garage; state inspections for autos, trucks, & motorcycles; rebuild alternators, starters; A/C service; oil changes; minor body repairs; brakes; radiators; wiper blades; reasonable rates
Interview Q&A
How long have you been in business?
Since 2009
What is your primary product or service?
We repair and service autos, trucks, motorcycles. We can provide oil changes, inspections, A/C service, repair and/or rebuild starters and alternators,
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Rick Emery worked for many years at Harry's Auto off Chestnut St in Butler, moved with Harry to the current Powell Road location, and when Harry's Auto closed, Rick wanted to continue to service Harry's customers, as well as gain new business.
How do you differentiate yourself from other businesses in your category and area?
We care about our customers' safety first by giving advice on worn parts, including belts, hoses, wiper blades, brakes, rotors, and tires.
How many locations do you have and do you have plans to expand?
We have one location and hope to expand in the future.
Provide detailed directions to your location
Take Route 8 South out of Butler towards Pittsburgh. Landmarks (on the right) include Baglier Buick, McBride Station, Dairy Queen, Butler Airport Road. Landmarks (on the left) Hunter Truck, Trader Horn and Fugh Refrigeration, and then Mars Bank on the right. At Mars Bank, turn right onto Powell Road. You will see J & J Fire Protection on the left with the Ram Automotive sign in their parking lot. Drive behind the J & J building to our office/shop.
What type of payments do you accept?
Mastercard, Visa, Discover, Check, Cash.
Which areas do you service?
We service customers from Butler County, with concentrations in Butler City and Township and Penn Township. We have customers from Saxonburg, Mars, Cranberry Township and Chicora.
Who owns your company or runs daily operations?
Owner/Mechanic: Richard (Rick) D. Emery. Mechanic Richard (Ricky) Dittman, Jr. Office Administrator Nancy Rushing. Office/Service Writer Kate Coradi. The garage also boasts about their two Boston Terriers; Bridget, the face on our Inspection reminders, and Hank, our greeter and complaint department.
What are your hours of operation?
Monday thru Friday: 8 to 5, Saturday 8 to 12pm (Earlier/later hours available upon request/appointments)
What is the best compliment anyone can give you?
That our business has reasonable prices and that they were treated faily and courteously.